COVID-19 Basics
Originally published March 11, 2020
Updated July 8, 2020
COVID-19 is a respiratory disease caused by a new coronavirus. Coronaviruses are a large family of viruses that may cause illness in people. The name of this new respiratory disease is coronavirus disease 2019, abbreviated as COVID-19.
The virus is thought to spread from one person to another through respiratory droplets. These droplets are produced when someone with the illness coughs or sneezes. The droplets can be inhaled, land in the mouths or noses of people nearby and can persist for a short period of time on some surfaces. It generally takes prolonged and close (fewer than six feet away) contact to become infected.
According to the U.S. Centers for Disease Control and Prevention (CDC), information so far suggests that most COVID-19 illness is mild. However, reported illnesses have ranged from mild symptoms to severe illness. Older people and people with underlying health conditions, such as heart disease, lung disease and diabetes, seem to be at greater risk of serious illness.
COVID-19 Symptoms
Symptoms of COVID-19 include fever, cough and shortness of breath. Symptoms may also include chills, repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or sense of smell. These symptoms may appear two to 14 days after exposure to the virus. This list is not all-inclusive. Please consult your medical provider about any other symptoms that are severe or concerning to you.
Prevent the Spread of Illness
There are things you can do to prevent the spread of illness. According to the CDC, you should:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. Studies show there is no added health benefit to using antibacterial soap compared to plain soap in a non-health care setting.
- If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
- Always wash hands with soap and water if hands are visibly dirty.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Are You Feeling Sick?
If you develop a fever and symptoms of respiratory illness, such as a cough or difficulty breathing, or if you have been in close contact with a person sick with COVID-19, contact your doctor before you attempt to see anyone in person. You can tell your health care provider your symptoms, and he or she can give you instructions on how to get your medical needs addressed while minimizing the risk of exposure to yourself and others.
People who are mildly ill with COVID-19 can isolate at home during their illness. When under home isolation, you should:
- Stay at home, except for getting medical care.
- Do not go to work, school or public areas.
- Avoid using public transportation, ride-sharing services or taxis.
- Separate yourself from other people and animals in your home, and avoid sharing personal household items.
- Monitor your symptoms and seek medical care if your illness gets worse.
Should you have life-threatening symptoms, such as trouble breathing, call 911 or go to your nearest emergency room. If possible, put on a face mask before seeking emergency medical care.
The CDC is an independent organization that provides health information you may find useful.
Related Reading:
Jan. 31, 2020: BlueCross wants you to know that we are closely monitoring the coronavirus epidemic, which has now been classified as a global health emergency. Here is some important information from our Chief Medical Officer Dr. Matthew Bartels.
Read MoreMarch 27, 2020: If you are starting to feel ill these days you are probably wondering if you have COVID-19. Because confusion and miscommunication are common in situations like this, Dr. Matt Bartels, vice president and chief medical officer for BlueCross BlueShield of South Carolina, answers some of the more common questions for members who think they may have COVID-19.
Read MoreMarch 23, 2020: BlueCross is taking steps to increase access to care in response to the Coronavirus. Telehealth visits provide convenience for people to access care using a smartphone, computer or tablet device.
Read MoreMarch 31, 2020: As we continue to monitor the spread of COVID-19, we want to make you aware of expanded telehealth options available to our members.
Read MoreCOVID Update
The COVID-19 public health emergency (PHE) ended May 11, 2023. The COVID-19 national emergency ended April 10, 2023. The standard terms of your health plan or policy now apply to any COVID-19 related services. Please review your schedule of benefits if you have any questions.